Dealer Training – Agenda

Houzz

Day 1 – Tuesday, November 15th, 2016 – 9:00am to 5:00pm

Welcome – 

  • Meet & Greet
  • How this all began?
  • Findings since the beginning of the program
  • Where we are today – EBCO statistics
  • Objectives

Break – 

  • Review & Discuss PSS

Lunch – 

  • Trivia
  • Role-Play an In-Home in the Store
  • What is an In-Home
  • Additional Options (Commodity, over-the-top, multi-product)
  • Introduce One-Stop-Shop
  • Introduce Traveling Designer
  • Introduce Hybrid Designer
  • Take-away from the day

Day 2 – Wednesday, November 16th, 2016 – 9:00am to 5:00pm

  • Communication Exercise
  • House call…the before, during and after
  • Demonstrate Over-the-Top In-Home
  • Role-Play in the Home

Lunch – 

  • R&R for Designers & Sales Associate
  • Role-play the In-Store Presentation
  • Review and Discuss
  • Take-Away

Day 3 – Thursday, Thursday, November 17th, 2016 – 9:00am to Noon

Welcome –

  • Marketing Options (Accessory calls, store seminars, home parties and Design Ambassador)
  • Design Ambassador Presentation Video
  • Take-Aways
  • Facility Tour
  • Closing
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La-Z-Boy Arizona

Welcome to the home La-Z-Boy Furniture Galleries® of Arizona. We believe that everyone should “Live life comfortably”. It is our mission to help you do just that with our free In-Home design service offered at all 9 of our Arizona locations.